Worked example by condition

PIP answers for EDS and hypermobility

A worked example showing how each of the 12 PIP activities can be described for someone with Ehlers-Danlos syndrome or hypermobility. Every answer is written in the first person, in the plain wording assessors look for, and each one weaves in the reliability factors that decide how an activity scores.

How Ehlers-Danlos syndrome and hypermobility affect a PIP claim

Ehlers-Danlos syndrome and hypermobility spectrum disorder are hard to put on a form because the problem is not that a joint hurts in one place, it is that joints will not stay where they are supposed to be. The ligaments that should hold them together are too lax, so joints partly slip out of place, which is called a subluxation, or come out fully and dislocate, and they do it during completely ordinary tasks. Fingers and thumbs give way on a knife or a peeler. Wrists give way lifting a pan. A shoulder comes out reaching up to a shelf or washing your hair. A kneecap slips while you are simply walking down the road. On top of that there is constant pain from joints that are always slightly wrong, bruising from very little, and healing that takes far longer than it should.

The biggest trap is being asked to do something once. Almost everyone with hypermobility can perform a single movement on request, and in a short assessment that is exactly what gets tested. Doing it once is not the problem. Doing it again is what pulls the joint out. The rules are clear that a single attempt is not the test. An activity only counts as something you can do if you can do it safely, to an acceptable standard, repeatedly and in a reasonable time. If you can chop one carrot but your thumb subluxes on the second, if you can lift a pan today and drop it tomorrow, if a joint that goes out takes days to settle, then you cannot do that task reliably, and that is what your answers need to show.

"Safely" and "repeatedly" carry a lot of weight here. A dropped pan of boiling water, a dropped knife or a knee that gives way on a kerb are real risks, not worries, and it is worth writing down what has already happened rather than what might. The splints, braces, taping and crutches you use are aids the form counts, and so is the fact that you often still cannot manage even with them. The example below does exactly that, activity by activity. The DWP always makes the final decision, but describing your day accurately gives your form the strongest chance of being understood.

How your health condition affects youPIP2 · Q3
3. Preparing food
Does your condition affect you preparing food, or prevent you from doing so? (Put a cross in one box below)
✓ Yes
Tell us about the difficulties you have with preparing food and how you manage them.
I cannot prepare and cook a meal safely on my own, because my joints come out of place while I am doing it. My Ehlers-Danlos syndrome means the ligaments that should hold my joints together are too lax, so my fingers, thumbs and wrists sublux, and sometimes dislocate completely, during ordinary kitchen tasks. Gripping a knife or a peeler pulls my thumb out of line within a minute or two, and my wrist gives way as soon as I lift anything with weight in it. I have dropped a full pan of boiling water on the kitchen floor and I have dropped a knife while chopping, which is why I no longer cook unless my partner is in the room with me. I wear ring splints on my fingers and a brace on each wrist, and I use lightweight pans and a perching stool because I cannot stand at the worktop for long before my knees start to give. Even with all of that, I manage only a few minutes of chopping. Doing it once is sometimes possible; doing it a second time is what puts the joint out, so I cannot prepare food repeatedly or in a reasonable time. I bruise from very little and I heal slowly, so one bad dislocation in the kitchen sets me back for days. On the days when my shoulder or wrist is already out, about three days a week, I cannot cook at all and I eat something cold or my partner cooks for me.
★ Suggested descriptor · 3e · 4 points
Say plainly what has already gone wrong in the kitchen and who has to be there because of it; a real safety risk is what this activity turns on.
How your health condition affects youPIP2 · Q14
14. Moving around
Does your condition affect you moving around? (Put a cross in one box below)
✓ Yes
Tell us more about the difficulties you have with moving around and how you manage them.
How far can you walk using any aids or appliances you need? (Put a cross in one box below)
✓ How far you can walk: Between 20 and up to 50 metres
I can only walk a short distance before one of my joints gives way. On a normal day I manage between about twenty and fifty metres using my crutches, and then I have to stop, because my knees and hips start to slip out of place and my ankles roll. My kneecaps sublux while I am walking, which drops me without any warning, and I have come down in the street more than once. I wear a brace on each knee and I strap my ankles before I go anywhere, and I use two crutches to take weight off my legs and to catch myself when a joint goes. I walk slowly and I watch the ground the whole time, because a kerb or an uneven paving slab is enough to put my ankle out. I could not walk that distance again without a long rest, so doing it repeatedly, the way the rules ask about, is not something I can manage. Standing still is just as hard, because my knees lock backwards if I stand for more than a couple of minutes and I have to lean on something. After a joint comes out it stays sore and swollen for days and I heal slowly, so one bad walk costs me the rest of the week. On my worst days, about three days a week, I do not go outside at all and only move between rooms holding on to the furniture.
★ Suggested descriptor · 14d · 10 points
Give the distance you manage on a normal day, the aids you actually use, and how long a joint takes to settle before you could do it again.
The other activities

What to cover for each one. Your paid form writes the full answers for you.

Q4

Eating and drinking

What to mention

Describe how your fingers, thumbs and wrists give way holding cutlery, a mug or a full glass, and what you have had to change, such as lightweight cups, two hands on everything or adapted handles. If your jaw slips or aches when you chew, say so and say what you now avoid eating because of it. Explain that getting through one meal without dropping something is not the same as managing every meal.

Q5

Managing your treatments

What to mention

Explain the home physiotherapy and joint exercises you have been given, roughly how long they take each week, and whether you can do them without someone helping. Mention the splints, braces and taping you have to put on and take off every day, and anyone who helps you fit them or put a joint back in. Describe the pain relief you have to monitor and what happens on the days you cannot manage any of it.

Q6

Washing and bathing

What to mention

Describe what happens when you reach above your head to wash your hair, including a shoulder that slips out of place, and what you have changed because of it. Mention grab rails, a shower seat or a bath board, and how unsafe getting in and out of a wet bath is with joints that give way. If you also feel lightheaded standing in a hot shower, say so, and say how often you go without washing after a bad dislocation.

Q7

Using the toilet and managing incontinence

What to mention

Explain that lowering yourself down and pushing back up puts weight through hips, knees and wrists that do not hold, and mention a raised seat or grab rail if you use one. Describe reaching behind you to clean yourself with a shoulder that subluxes when you twist. Say how long it takes on a bad day and whether you need someone within calling distance.

Q8

Dressing and undressing

What to mention

Describe fingers and thumbs slipping out of joint on buttons, zips and bra hooks, and shoulders coming out when you pull a top over your head. Mention what you have swapped to, such as elastic waists, slip-on shoes, a sock aid or clothes a size larger. Explain that bending for socks and shoes risks your hips and back, and say when you need another person to finish.

Q9

Talking, listening and understanding

What to mention

Hypermobility does not usually affect your speech or your hearing, so this is often a straight No. What can count is a jaw that slips or aches so that talking for any length of time becomes painful, or the fog that comes with constant pain and broken sleep leaving you unable to hold the thread of what is being said. Only write that down if it is genuinely part of your day.

Q10

Reading

What to mention

Keep this one to taking in written information rather than to eyesight. What can count is pain, medication or poor sleep wrecking your concentration so that you read the same page over and over and still take nothing in, or needing somebody to go through hospital and benefit letters with you. If you can read and understand letters and forms without help, say so plainly and move on.

Q11

Mixing with other people

What to mention

This activity is about being with people, not about getting to them, so keep the walking under moving around. What can count is avoiding company because of the anxiety of a joint going out in front of others, or needing somebody you trust with you before you will face a group at all. If you can be around people and manage them without help, leave this one alone.

Q12

Managing money

What to mention

This one is about understanding prices and bills and making budgeting decisions, not about physically handling cash. What can count is needing prompting or help to work out payments because pain, poor sleep and the fog that comes with them stop you thinking it through, along with anything that has genuinely gone wrong because of it. If you understand prices and manage your own budget, say so, because an honest answer here makes the difficulties you do describe more believable.

Q13

Planning and following a journey

What to mention

This question is about planning and following a route, not about how far you can walk, which belongs under moving around. What can count is needing somebody with you in case a joint gives way and you cannot get yourself home, journeys you will no longer make alone, or overwhelming distress at the thought of leaving the house. If you can plan and follow a route on your own, say so and keep the walking difficulty in your moving around answer.

Your own answers, for every activity

The tips above are general pointers. Your paid form gives you a full, ready-to-copy answer for all 12 activities, written from your exact conditions, medication, aids and bad days, not a general example. This is a worked example for Ehlers-Danlos syndrome and hypermobility; yours is written for you. £99.99 one-off.

How to use this example

This is a worked example, not a script. It shows one honest way a person with Ehlers-Danlos syndrome or hypermobility might describe an ordinary week, so you can see the level of detail and the plain wording that assessors are trained to look for. Please do not copy it word for word. Your own answers should reflect your joints, the ones that actually go out and how often, the splints, braces or crutches you actually use, and the help you actually need or go without, because that is what the assessment is about and that is what makes an answer ring true.

If there is one thing worth borrowing, it is the difference between once and again. Write down the task you can just about manage on the first attempt and what happens on the second, because that gap is the whole point of the reliability rules and it is the part most easily missed on a form. Being honest about what hypermobility does not change makes the difficulties you do describe more believable, so there is no need to stretch every question. If you would rather start from your own words, tell us about your health and we will write your answers from your own conditions, in the same first-person style, ready for you to read, edit and copy onto your PIP2 claim form or AR1 review form.

K
Karol Slusarczyk
Founder, FillMyPIP · t/a Benefits Expert · ICO:00014179042

I have spent years helping people describe their conditions accurately on PIP forms, and I built FillMyPIP from that experience. I wrote this worked example to show, honestly, the kind of detail and wording that helps an assessor understand a real day with joints that will not stay in place. I am not a solicitor, a doctor or a DWP employee, and this is guidance, not legal or medical advice.

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