Have a question, a payment query, or a problem with your answers? Send us an email and a real person will read it.
The best way to reach us is by email at support@fillmypip.co.uk. We do not run a phone line, so email keeps everything in writing and easy to follow up.
To help us answer quickly, please include as much of this as you can:
Please do not send us bank card numbers, passwords or any login details. We will never ask for them, and you should not include them in an email.
We aim to reply within two to three working days, and often sooner. We are a small operation, so replies can take a little longer at busy times or over weekends and bank holidays. If you have a deadline on your form, please tell us in your first message so we can prioritise it.
If your answers did not generate because of a technical fault on our side, reply to the email you received from us and we will put it right or refund you for that technical issue. You can read how refunds work on our terms page before you write.
FillMyPIP is run by Karol Slusarczyk, trading as Benefits Expert, a sole trader in the United Kingdom. We are registered with the Information Commissioner's Office (ICO:00014179042). FillMyPIP offers guidance only, not legal or medical advice, and is not affiliated with the Department for Work and Pensions.
Business identity: Karol Slusarczyk t/a Benefits Expert · ICO registered (ICO:00014179042) · contact support@fillmypip.co.uk.
Many common questions about what you receive, the £99.99 price, refunds, privacy and which form you need are already answered on our FAQ page. It may be the quickest way to get an answer, and you are always welcome to email us if it is not covered there.