Worked example by condition

PIP answers for Crohn's and colitis

A worked example showing how each of the 12 PIP activities can be described for someone with Crohn's disease or ulcerative colitis. Every answer is written in the first person, in the plain wording assessors look for, and each one weaves in the reliability factors that decide how an activity scores.

How Crohn's disease and colitis affect a PIP claim

Crohn's disease and ulcerative colitis are hard to put on a form because the worst of it happens in private and nobody else sees it. There is the urgency that gives you almost no warning, the accidents that follow it, the cramping pain and the blood, the exhaustion and breathlessness that come with anaemia, the diet you have had to cut back to a handful of safe foods, and the weight that keeps falling off. In a settled spell you may look and feel much better, which is exactly why a careful, matter-of-fact description of a flare matters so much.

The biggest trap is remission. Both conditions flare and settle, so what you can manage in a good spell is often nothing like what you can manage in a flare. The rules are clear that the good spell is not the test. An activity only counts as something you can do if you can do it safely, to an acceptable standard, repeatedly and in a reasonable time. If you can start cooking a meal but have to abandon it to get to the toilet, if washing after an accident takes you an hour, if you can only face an appointment by not eating the day before, or if you can only manage a task in the two weeks between flares, then you cannot reliably do it, and that is what your answers need to show.

Continence is the part people leave out, and it is often the part that matters most on this form. There is nothing undignified about writing down how many times a day you open your bowels, that you wear pads, that you have soiled yourself, that the skin around your bottom is broken, or that you keep a commode by the bed. An assessor can only take account of what you actually tell them. The same goes for the way every outing gets planned around where the toilets are. The example below shows how to put all of that on the form plainly, activity by activity. The DWP always makes the final decision, but describing your day accurately gives your form the strongest chance of being understood.

How your health condition affects youPIP2 · Q7
7. Using the toilet and managing incontinence
Does your condition affect you using the toilet or managing incontinence? (Put a cross in one box below)
✓ Yes
Tell us about the difficulties you have using the toilet and how you manage them.
My Crohn's disease affects my bowels every single day and I cannot manage this without aids. When the urge comes there is almost no warning at all, and unless I am already within a few steps of a toilet I do not make it. In a flare I am opening my bowels between ten and fifteen times a day, often with blood, and the cramping is bad enough that I cannot straighten up. I have soiled myself at home and outdoors more times than I can count, so I wear incontinence pads every day and carry spare clothes and wipes with me wherever I go. I keep a commode in my bedroom because at night I cannot get to the bathroom in time. Cleaning myself afterwards takes a long time, because the skin around my bottom is broken and sore from how often I have to wipe, so I have to wash properly rather than just use paper. On my worst days I stay in the one room nearest the bathroom and do not get dressed. Even in a settled spell the urgency never fully goes, so I do not risk leaving the pads off. Without the pads, the commode and the wipes I could not manage this at all, and even with them I cannot manage it to an acceptable standard on most days.
★ Suggested descriptor · 7b · 2 points
Pads, wipes and a commode are aids the form counts. How many times a day, how little warning you get and how long cleaning up takes are the details an assessor cannot guess.
How your health condition affects youPIP2 · Q13
13. Planning and following a journey
Does your condition affect you planning and following journeys? (Put a cross in one box below)
✓ Yes
Tell us more about the difficulties you have with planning and following journeys and how you manage them.
I can work out a route, but I cannot make a journey on my own because of the fear of not reaching a toilet in time. Before I go anywhere I have to know exactly where every toilet on the way is, and if I cannot be sure of that I do not go at all. I have soiled myself on a bus and once in the street, and the thought of that happening again causes me such overwhelming anxiety that on most days I cannot make myself set off. I no longer use public transport, because I cannot ask a driver to stop, so I only travel by car with someone who will pull over for me. That person has to talk me out of the door and stay with me the whole way, and even then I have turned back partway more than once. Before an appointment I stop eating and drinking the day before to try to keep my bowels quiet, which leaves me weak and lightheaded by the time I arrive. A twenty minute trip I used to make without thinking, I now manage only a few times a month and never alone. Without that prompting and reassurance I would not undertake any journey at all.
★ Suggested descriptor · 13b · 4 points
For the reader only: this activity is about getting out and completing a journey, not about walking. The distress that stops you setting off belongs here, and the toilet planning explains why it is there.
The other activities

What to cover for each one. Your paid form writes the full answers for you.

Q3

Preparing food

What to mention

Describe how fatigue, anaemia and cramping make standing at a hob for even ten minutes hard, and how often you have to abandon what you are cooking to get to the toilet. Mention any perching stool or lighter pans you rely on, and food that has to be thrown away because you could not go back to it. Say plainly whether you could manage a simple cooked meal safely and to an acceptable standard on your worst and most common days.

Q4

Eating and drinking

What to mention

Explain how a restricted diet, nausea and the fear of setting off symptoms mean you skip meals or stop eating before you go out, and mention any weight you have lost. Note any prescribed supplement drinks or nutritional support you have been given, and any tube feeding. Cover the prompting or encouragement you need to eat at all on bad days, rather than only whether you can chew and swallow.

Q5

Managing your treatments

What to mention

Describe your medication and how it is given, including injections, infusions, steroid courses and the blood tests you have to attend for monitoring. Mention any help you need to inject yourself, keep to a reducing dose or follow a complicated regime, and roughly how much time it all takes each week. Include home therapies and stoma or wound care if you have them.

Q6

Washing and bathing

What to mention

Explain that after an accident or in a flare you have to wash far more often and far more thoroughly, and how draining that is when you are already weak and anaemic. Mention aids such as a shower seat, grab rails or a bidet attachment, and any help you need with your back or below the waist. Describe how long washing takes on a flare day and whether you sometimes go without because you have not the energy.

Q8

Dressing and undressing

What to mention

Describe why you now wear only loose clothing you can get off in seconds, and how many times a day you have to change soiled clothes or a pad. Mention weakness, cramping or dizziness that makes bending down to socks and shoes hard, and any aid or help you rely on. Explain that in a flare dressing takes far longer, or that you stay in nightclothes because you cannot manage it.

Q9

Talking, listening and understanding

What to mention

A bowel condition does not usually touch your speech or your hearing, so many people answer honestly that this one is not affected. What can count is being so drained by anaemia, pain or broken sleep in a flare that you lose the thread of a conversation, need things repeated, or cannot take in what a nurse has told you. Only write that down if it is genuinely part of your day, and leave this one alone if talking and understanding are fine.

Q10

Reading

What to mention

Keep this one to taking in written information rather than to eyesight. What can count is a flare leaving you so exhausted, or so distracted by pain and the need for a toilet, that you read the same paragraph of a letter over and over and still take nothing in, or that you need someone to go through hospital post with you. If you can read and understand letters and forms without help, say so plainly and move on.

Q11

Mixing with other people

What to mention

Explain how the embarrassment of urgency and accidents has made you withdraw, and how much encouragement you need before you will see anyone. Describe the anxiety of being somewhere with no toilet you can rely on, and how often you cancel plans at short notice. Keep this to how you cope with people, not to the travelling itself.

Q12

Managing money

What to mention

A bowel condition does not usually change your grasp of prices, bills or budgeting, so this is often a straight No. What can count is post left unopened for weeks because you were too unwell to face it, or handing your accounts to somebody else because you could not get to a bank or a post office without needing a toilet. If money is genuinely fine for you, leave this one alone, because an honest answer here makes the difficulties you do describe more believable.

Q14

Moving around

What to mention

Say how far you can walk on a normal day and what stops you, whether that is abdominal pain, breathlessness from anaemia or the flat exhaustion of a flare. Mention that you have to stay within reach of a toilet, and how long you need to recover before you could walk that far again. Include any aid you use, and describe your worst and most common days rather than your best.

Your own answers, for every activity

The tips above are general pointers. Your paid form gives you a full, ready-to-copy answer for all 12 activities, written from your exact conditions, medication, aids and bad days, not a general example. This is a worked example for Crohn's disease and colitis; yours is written for you. £99.99 one-off.

How to use this example

This is a worked example, not a script. It shows one honest way a person with Crohn's disease or colitis might describe a flare, so you can see the level of detail and the plain wording that assessors are trained to look for. Please do not copy it word for word. Your own answers should reflect your condition, your worst and most common days, the aids you actually use and the help you actually need or go without, because that is what the assessment is about and that is what makes an answer ring true.

If you have a stoma, say so plainly and describe what looking after it really involves: changing and emptying the bag, leaks and the mess they cause, the sore skin around it, and how long all of that takes on a bad day. Being honest about what your bowel condition does not change makes the difficulties you do describe more believable, so there is no need to stretch every question. If you would rather start from your own words, tell us about your health and we will write your answers from your own conditions, in the same first-person style, ready for you to read, edit and copy onto your PIP2 claim form or AR1 review form.

K
Karol Slusarczyk
Founder, FillMyPIP · t/a Benefits Expert · ICO:00014179042

I have spent years helping people describe their conditions accurately on PIP forms, and I built FillMyPIP from that experience. I wrote this worked example to show, honestly, the kind of detail and wording that helps an assessor understand a real day with Crohn's disease or colitis. I am not a solicitor, a doctor or a DWP employee, and this is guidance, not legal or medical advice.

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